Privacy policy

Person in charge of personal information

Inna Shumilov, clinical nurse, is responsible for the protection of personal information at EsthetIQ. For any question or request: info@esthetiq.pro or (438) 875-9921.

Information we collect

When you fill out a form (personalized report, booking or contact), we collect the information you provide: name, email, phone, treatment and areas of interest, estimated quantities, preferred studio and availability, and your message.

We do not collect detailed health information through this site. Your medical file is created in person during your consultation.

How we use it

Your information is used only to answer your request, prepare your consultation and schedule your appointment. We do not sell it or use it for advertising.

Consent

You consent to this use by ticking the box before sending a form. You can withdraw your consent at any time by writing to us.

Retention and security

Requests are stored on secure servers, accessible only to the practitioner. They are deleted no later than 24 months after the last contact, unless they become part of a client file subject to professional record-keeping obligations.

Visit statistics

This site uses Lovable's visitor analytics, provided by our host. It uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. Lovable collects this data for us. Lovable's privacy policy (https://lovable.dev/privacy) explains how it handles it.

It records: pages visited, where the visit came from, country, browser, operating system, device type, time on site, page load speed, errors, and clicks on buttons and links. This data is recorded for every visitor. Detailed data is kept for 90 days and daily summaries for one year.

Third-party services

Online booking happens on esthetiq.pro, which has its own terms. Links to Facebook, Instagram and Google Maps lead to external services with their own policies. The site's fonts are loaded from Google Fonts, which receives your browser's IP address to display them.

Your rights

You may request access to, correction of or deletion of your information, and withdraw your consent. We answer within 30 days. You may also file a complaint with the Commission d'accès à l'information du Québec.

Changes

We may update this policy. The date at the top of the page shows the latest version.